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Marketing in the Moment – How to Put Time on Your Side
Every marketer wants to follow the Snickers example and react to ongoing events as they happen, updating Web and digital properties with...
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How to Prevent Flaming out as a Chief Customer Officer
I am an advocate of a set of deliberate activities that evolve and mature leaders’ commitment and actions to embed critical new...
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The fundamental principles of value-based selling
It’s a sad fact that today’s average B2B sales person is still far more comfortable talking about their products than they are discussing...
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It’s Not You, It’s Me. The Quiet Breakup with Mass Market
If he were alive today, Henry David Thoreau might breathe a sigh of relief at having made it to today through the greed and materialism...
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Why marketing will get harder and more complex to manage
We often talk about the high quality techniques needed to successfully create the best online content for businesses, and the...
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7 ways to optimize visual storytelling
The most powerful stories on the Internet today are visual. Photos and videos are playing an increasingly central role in the way...
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How Disney Influences Small Customer Segments for Major Impact
The art and science of engaging customers segments via influencer marketing or blogger outreach has emerged as a necessity for marketers....
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‘The Reluctant Hostage’ – Do Not Fall Into the Trap of Taking Customers for Granted!
As a consumer in your own right, have you ever interacted with a company because you have had ‘no other choice’? Have you ever...
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6 Ways to Engage Busy Audiences
The first assumption I made in writing this is that you won’t read it. If we’re at all alike, we both read this kind of post…...
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Lals Group to expand in UAE, Saudi Arabia
Size of the investment is between Dh90 million and Dh100 million Dubai: Lals Group, a Dubai-based retailer, plans to open up to 18...